Supervisor - Whitehorse Housing Operations

Who we are…

YHC's vision: To create healthy homes and communities to support Yukoners' wellbeing and life opportunities.

YHC's mission: To provide Yukoners with stable, affordable, quality housing that

creates opportunity and builds community.

YHC's values:

Improving the client experience: We are committed to continually assessing Yukoners' housing needs and providing responsive solutions that build connection and community.

Strengthening community wellbeing: We believe in empowering Yukoners by providing a wider range of housing options and helping create a sense of home that supports their wellbeing.

Improving the provider experience: We will lead a strong housing sector with partners who have shared values, driving better outcomes and a healthier future for Yukoners.

Building a sustainable future: We will demonstrate how our annual investments are achieving intended results and improving the wellbeing of Yukoners.

The opportunity…

This is a permanent, full-time position, working 75 hours bi-weekly.

The Housing Operations branch plays a critical role in ensuring effective management of over 900 community housing units across 14 communities, territory wide. The branch is responsible for the day-to-day operations related to community housing, including lease management, rent collection, and support services to tenants to help them maintain their tenancies successfully.

Reporting to the Manager, Housing Programs this position will oversee staff working to provide tenancy supports in Whitehorse. This includes staff providing general customer services at the Yukon Housing Corporation (YHC) main office, as well as staff providing case management to individuals residing in YHC units. The Supervisor, Whitehorse Housing works collaboratively with internal and external partners to ensure units are allocated, maintained and managed as per the policies and practices of the Housing Operations Branch.

Essential Qualifications

Please submit your resume clearly demonstrating how you meet the following qualifications. Selection for further consideration will be based solely on the information you provide in your resume. For more information on how to prepare and submit your resume visit this resource page on Yukon.ca

• Post-secondary education in social sciences, business or a relevant discipline
• Experience leading a team including providing direction and performance feedback
• Experience working in a cross-cultural environment with diverse client groups, preferably with vulnerable populations, using case management principles
• Decision making skills that demonstrate the ability to be consistent and responsive while balancing the needs of client, program, communities and government
• Experience at the community level in building relationships with internal and external partners and stakeholders

Candidates who have education, training and/or experience equivalent to the essential qualifications listed above will be equally considered.

Desired Knowledge, Skills and Suitability

Candidates should have and may be assessed on their:

• Exceptional interpersonal skills
• Strong verbal and written communication skills
• Ability to take initiative, brainstorm and implement solutions
• Can work independently and flexibly in an environment that requires continuous monitoring and reprioritizing of priorities
• Critical thinking and problem-solving skills
• A solid understanding of both procurement and finance processes

Conditions of employment:

• Valid Class 5 Driver's Licence
• Valid security clearance including vulnerable sector
  

For more information about this position, please contact Sarah Curtis, Manager, Housing Programs at sarah.curtis@yukon.ca or 867-332-7128.

For more information regarding the recruitment process, please contact Nicole Rowett, Manager, Human Resources, at nicole.rowett@yukon.ca or 867-456-6155.