Director, Project & Development Services, Montreal

Job Title

Job Description Summary

Job Description

Business Development

• Develop and implement a Regional Business Development strategy, working with the local market Managing Director, Service Line Leaders and the National/Central Region Project Management platform leaders - manage and report regularly through existing C&W CRM systems in place
• Constantly work to identify and actively pursue new business and market opportunities
• Build relationships with local Broker resources and participate in integrated real estate services sales pitches and opportunities as the Regional PM leader
• Leverage existing contacts to attract new business and strengthen our brand and reputation in the marketplace
• Work with existing Project Management team to support their engagement in the business development process / prospecting activities
• Participate actively in Central Region and broader Americas PM initiatives related to growth, development and broader PM client pursuits

Operational

• Work closely with Managing Director for Canada and Director of Operations to support all HR and Financial requirements of the market P/L and local team, including but not limited to:
• Monthly Revenue/Expense reporting and alignment
• Drafting of all PM proposals and coordinating formal client contracts to ensure alignment with C&W's internal accounting/approval requirements for all secured work
• Ownership of the recruiting and new hire process as opportunities arise and are approved to expand the PM Team
• Contribute to development of any required marketing materials to support pitching, prospecting opportunities (working with other PM Markets and internal Marketing teams)
• Responsible for overseeing and providing guidance to team related to project challenges and issues and being available to support any required escalations with clients or vendor partners
• Provide feedback and input on ways to improve the platform, its processes and tools.
• Team Performance Management

Project Management

It is understood that the role will come with some level of day-to-day project delivery efforts - ideally focused as a Senior / Executive level leadership role on major projects. When service delivery is involved, some of the key accountabilities will be:

• Client relationship manager;
• Manage and direct supporting project management staff on the assigned projects;
• Responsible for engaging service providers, negotiating contracts and managing day-day quality of service and performance from these multi-disciplinary teams;
• Oversee project communications and document flow based on platform tools & processes already established;
• Working with consulting team, develop and maintain master project budgets and timelines as required for each project to ensure overall project objectives and client needs are met.
• Regularly communicate project status and decisions to all affected parties
  Executive reporting and presentations and managing multiple stakeholder expectations.

Additional Responsibilities

• Observes corporate policies and procedures.
• Maintains high qualitative and quantitative standards of work performance.
• Strive constantly to improve skill and work knowledge; keeps up to date in the field of specialization.
• Cooperates with other personnel to achieve corporate goals and objectives as to quality, service, cost and profit.
• Reports to PM and Operational Leadership any major problems encountered, findings and results achieved with recommendations.
• Clears through channels organizational changes contemplated, actions planned implying commitments, and expenditures in excess of approved budget.
• Establishes goals and objectives for direct reports in alignment with C&W Corporate guidance.
• Implements government laws and regulations and adheres to established rulings of government authorities.
• Carries out responsibilities in a professional, courteous manner at all times.

Education/Qualifications/Competencies

• Bilingual French/English
• BS in Engineering, Architecture or Construction preferred.
• 15+ years experience in commercial construction projects - preferably diverse (Interior /Retail/Development)
• Proven experience in supervising staff.
• Proven leadership ability, administrative ability, technical background and project responsibility experience required.
• Exceptional communicator/presenter and experienced negotiator
• Leadership capabilities in in multi-stakeholder environments
• Excellent client relations, client management, and consultation skills required.
• Software Competency: Microsoft Office Suite including Word, PowerPoint, Project and Excel
• PMP certification a benefit
• LEED AP (or familiarity with sustainable design concepts) a benefit