Product Manager, Content & Product Management Products

What you'll do

As a Product Manager, Content & Product Management Product, you will play a crucial role in establishing capabilities to optimize and automating product content for Canadian Tire Corp. Reporting to the AVP, Content Management Products on the Digital team, your primary responsibility will be to implement and improve the various Product & Content Management products for eComm product content programs, content marketing programs, and associated enterprise-wide change management. This role will also help support enabling AI and automation capabilities for optimizing or generating product content and getting products and content online faster in collaboration with our IT team and cross-functional partners.

Note: Although this role will work closely with our IT and Digital Technology group, this is a business role versus an IT role.

• Product Owner of numerous Enterprise Content & Product Management Products with the goal of getting products and content online faster and delivering stronger product content at scale.
• Lead various projects and/or be an acting Product Owner for capabilities including but not limited to Product Content Management (PCM), Product Content Syndication Service Onboarding, Digital Asset Management (DAM), AI and Automation platforms, and other platforms or projects involving product content and other retail content.
• Investigate ways through technology, AI and Automation to reduce manual steps performed by members of the product content team and implement improvements with existing or new capabilities.
• Find efficiencies in our current ways of working that can lead to resources working on getting our product content to be stronger to drive a stronger user experience and increased traffic through SEO.
• Define and write the requirements for the product(s) roadmap(s) and work with the technology teams and technology providers in an Agile workflow.
• Owning or supporting the end-to-end product delivery process, including concepting and strategy, design, development, QA, and post-launch growth.
• Support change management across impacted teams as new capabilities are rolled out.
• Managing and organizing roadmaps and estimates for each project, assessing projects from a creative, business, and technological viewpoint throughout the design and development phase.
• Be at the frontline of support for any operational issues that arise with a product.
• Establish and maintain project schedules, plan resources, provide stakeholders project status updates, and keep project on time, on budget, and of high quality.
• Perform ongoing market research to identify new content technology opportunities and work with our channel owners to test and learn new opportunities, with the goal of ensuring stronger content for the customer

What you bring

• 10+ years of experience working in product management, technology management on the business side, ideally in a product management or content management, digital or similar environment.
• University education in business/commerce, technology, or a related field is required.
• Has been closely involved in the launch of a new product or technology transformation from start to finish.
• Experience working with Content Management Platforms including Digital Asset Management (DAM) Platforms, Product Content Management Platforms, Product Information Management Platforms, AI and Automation platforms and/or other related solutions is required
• Experience in optimizing eCommerce or digital customer experiences.
• Experience owning roadmap strategy and definition
• Strong experience rolling out technology programs impacting cross-functional teams
• Strong experience in change management planning and execution
• Proficiency in writing requirements following SAFe methodologies.
• SAFe Certification or any related Agile certification is a strong asset.
• Ability to think strategically and act tactically
• A genuine ability to learn quickly and explore unfamiliar challenges.
• A genuine love for the web, marketing, and content is a must.
• Strong presentation, communication, and writing skills are required.

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

About Us

Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.