Lead, Planning and Integration, Primary Care

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

• Fully paid medical, dental and vision coverage from your first day

• a health care spending account

• a premium defined benefit pension plan

• three personal days and two float days annually

• three weeks' vacation to start (for individual contributors), increasing to four weeks after two years

• career development opportunities

• a collaborative values-based team culture

• a wellness program

• a hybrid working model

• participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The Lead is an integral member of the Primary Care Program and plays an essential role leading the development, planning and implementation of projects and operational initiatives within the program. The Primary Care Program works with internal and external partners to create clinical guidance and relevant data reports for the primary care sector and supports strategic initiatives like primary care engagement in the Ontario Health Teams strategy. This role will be responsible for project management, representing the primary care program on various clinical initiatives and supporting initiatives related to advancing primary care integration across the system. In addition, this role will collaborate closely with internal program and health system leaders as well as external stakeholders (e.g., Ministry of Health, Ontario Health Teams) to prepare presentations/reports/briefing notes/etc., organize and lead meetings, as well as other assigned activities.

Here is what you will be doing:

• Plan, manage, and execute projects of high priority and complexity with provincial scope related to the Primary Care.

• Proactively identify and manage project risks and issues, and manage escalation processes, as required.

• Represent the primary care program on various clinical initiatives and provide support to the Primary Care Clinical Advisor(s).

• Manage and coordinate engagement activities with provincial and regional stakeholders, as well as other stakeholders, through planned engagement sessions, including working groups, expert committees, advisory councils, and focus groups.

• Support system and regional level performance measurement and management with an emphasis on using data for improvement and planning.

• Act as a key interface and liaison with Managers, Directors, and Executives as well as other key internal and external stakeholders.

• Advise and update management teams on a regular basis, including challenges and opportunities.

• Pull diverse and interdisciplinary groups together, emphasizing interdependence, shared overall objectives, and the need for combined skills.

• Work collaboratively with other portfolios at Ontario Health to drive performance measurement and health system planning activities.

• Support the provincial/regional advisory bodies and subject matter experts who provide guidance and thought leadership (i.e., innovating thinking) for the program.

• Monitor, collate and synthesize information on evidence, trends, and best practices to facilitate planning and decision making.

• Develop needs assessments, jurisdictional scans, options analyses, impact assessments to create program policies and guidance.

• Prepare reports, briefings, policy papers, briefing/issue notes, and presentations for a variety of audiences.

• Develop and present material using excellent written, verbal, and graphical communications skills, with ability to express complex concepts effectively to a variety of audiences.

• Deliver excellent tactical and critical strategic thinking.

• Approach problems proactively and recommend thorough and practical solutions to a wide range of complex problems.

• Manage multiple projects and operational tasks concurrently.

• Promote collaboration and teamwork including working for consensus and contributing to achievement of team/group goals.

Here is what you will need to be successful:

Education and Experience

• An bachelor degree (master's degree is preferred) in public health, health sciences, business/health administration, public policy or a related field is required

• 5-8 years of experience, including at least two (2) years working within the primary health care sector and leading/enabling large-scale strategic projects

• Experience working with diverse health system stakeholders, including people within health and social services, health system experts, clinicians, and health care administrators

• Experience conducting end-to-end planning and execution of program/operational activities within the specific focus area of expertise

• Experience synthesizing and applying scientific research/evidence to quality improvement and health system design initiatives

• Project Management experience, and the experience in change management, process development, and business/project management operations

• Experience in preparing briefing notes, reports, and business presentations

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)

Knowledge and Skills

• Knowledge of primary care in Ontario

• Knowledge of population health and health equity principles

• An understanding of Ontario's health care system

• Demonstrated ability to successfully execute on multiple large-scale, complex, high-risk projects, ideally within a cross-functional structure

• Proven ability to problem-solve by providing thorough and practical solutions to a wide range of complex problems and approaching challenges proactively using strong critical thinking and negotiating skills

• Ability to develop relationships with key stakeholders to establish trust, credibility, and respect and clearly articulate key messages that resonate across different stakeholder groups and audiences

• Skilled in self-management, leading by example, and setting objectives, managing expectations, and facilitating stakeholder engagement activities across politically sensitive environments

• Work independently in a highly organized and self-directed manner with minimal supervision

• Prioritize and effectively anticipate and respond to risks and issues as they arise

• Analyze and define problems, evaluate alternatives, find solutions, and make decisions

• Work well under pressure and use good judgment in assessing difficult situations

Location: Ontario (currently hybrid; subject to change)

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