Fundraising Event Coordinator

Cancer affects everyone. It remains the leading cause of death in Canada and the second worldwide, with cases expected to double in the next 20 years. Accelerating cancer research and care is our top priority.

At The Princess Margaret, our bold vision is to Conquer Cancer In Our Lifetime.

As one of the world's top five cancer research centers, Princess Margaret Cancer Centre is renowned for groundbreaking scientific discoveries and exceptional patient care. The Foundation's role is to support, enable, and accelerate this vital work.

Signs of a brighter future are evident. Our dedicated community, combined with the excellence, determination, and creative thinking of the Princess Margaret Cancer Centre team, is driving a movement against cancer. Together, we can make a profound impact, prolonging lives and giving people more time with their loved ones.

With the generous support of our passionate community, The Princess Margaret Cancer Foundation (PMCF) is transforming the cancer experience, offering real hope to patients in Canada and around the world. In the past fiscal year, PMCF raised $284 million, our highest revenue ever, and granted $144.9 million to the Princess Margaret Cancer Centre. These crucial funds are propelling world-class cancer research and setting new standards of care.

Through the power of our movement, we will achieve our vision to Conquer Cancer In Our Lifetime. Every donation made today accelerates cancer research, improving and prolonging lives tomorrow.

Union: Non-Union
Department: Corporate and Community Partnerships
Hours: 35 hours
Salary Range: $48,703 - $60,879
Status: Contract - 1 year
Posted Date: October 22, 2024
Closing Date: November 3, 2024

As an Event & Fundraising Coordinator, you will serve as the face of our events team and our six signature events:

• Ride to Conquer Cancer
• Walk to Conquer Cancer
• Journey to Conquer Cancer
• Northern Pass to Conquer Cancer
• Road Hockey to Conquer Cancer
• Cricket to Conquer Cancer

You will play a dual role as both a passionate fundraiser and a steward of our cause. As a key member of the fundraising support team, you will help cultivate relationships with participants and donors, support them in their fundraising efforts, and ensure they have a positive experience. You will correspond daily with participants, donors, and other stakeholders to resolve issues, provide information, and be an ambassador of PMCF events. This role is perfect for someone looking to develop their fundraising skills while engaging with our community and supporting our mission.

As a front-line fundraiser with the PMCF you will:

• Connect with current, past and potential future event participants on a daily basis to provide support, answer inquiries, and motivate them in their fundraising efforts. This will include making and answering inbound and outbound calls, emails, SMS messages and Live Chats.
• Assist participants in reaching their fundraising goals by providing tools, resources, and personalized support, ensuring they feel empowered and connected to our cause.
• Develop an expert understanding of events to effectively engage with key stakeholders, providing timely and accurate information and support.
• Respond to participant inquiries with empathy and professionalism, acknowledging and resolving issues while maintaining a positive demeanor.
• Collaborate with event teams to execute orientation and recruitment initiatives, enhancing participant engagement and recruitment efforts.
• Offer event participants data, online support, and overall enthusiasm for their involvement with PMCF and their efforts in raising funds for cancer research.
• Engage in communication across various channels, involving cross-functional team members to ensure cohesive support for participants and donors.
• Provide constructive feedback and contribute to the development of internal processes related to events and fundraising.
• Communicate effectively and efficiently across the organization in both written and verbal form, ensuring clear and consistent messaging.
• Maintain a flexible mindset, allowing you to adjust to new tactics and strategies as they emerge.
• Undertake other projects and tasks as assigned to continue advancing the team's objectives.

• Demonstrated 1-3 years in a sales and customer service-focused role required
• Post-secondary degree/diploma or equivalent work experience
• Experience in supporting fundraising events, including participant recruitment, engagement, and stewardship, demonstrating an ability to inspire and motivate individuals to reach their fundraising goals.
• Proven ability to communicate effectively with donors and event participants, providing exceptional support and guidance to enhance their fundraising experience and maximize their contributions.
• Familiarity with fundraising platforms or CRM systems such as Raisin, Blackbaud, DonorDrive, DonorPerfect, Raisely, or similar tools is considered an asset.
• Previous experience working within a call centre environment, offering customer service and sales, is an asset.
• Excellent communication (written, verbal, and presentation) and interpersonal skills with the ability to understand the importance of fundraising and stewardship.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); experience with relationship databases is an asset.
• Interest in a healthy lifestyle and/or fitness is considered an asset.

We believe that the way we work together is just as important as what we accomplish. By making choices and taking actions that align with our values, we achieve greater success, and our work lives become happier and more meaningful.

At PMCF, we strive to foster a culture built on Collaboration, Accountability, Respect, and Excellence (CARE). Central to these values is our commitment to IDEAA: Inclusion, Diversity, Equity, Accessibility, and Anti-Racism.

• Experience a sense of purpose that you won't get anywhere else, in any other job. You will be making a difference for millions of people impacted by cancer
• We offer a competitive compensation package including competitive salary, incentive pay, health benefits, and Health of Ontario Pension Plan
• We have an open and approachable culture that enables you to bring your best ideas forward
• We will invest in your growth through ongoing learning opportunities, individual development planning, and education assistance programs
• We offer a hybrid work environment with Tuesday, Thursday and one other day per week in office, or as required subject to business needs

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.