Food Services Manager

Please note: Effective April 1, 2024, the salary range for this position is $75,143 to $105,055 per year.

Are you a committed food services professional who demonstrates integrity, ethical behaviour, and strong leadership skills?

Consider this opportunity at the Toronto East Detention Centre where we are currently seeking a Food Services Manager to plan, organize, direct, and administer the food services operation that prepares and distributes meals, beverages and snacks to inmates daily.

Your expertise will be critical to ensuring the timely, efficient and effective delivery of the program in accordance with ministry operational policies and procedures, while providing optimal utilization of all resources.

If you are passionate about providing high-quality food services, ensuring operational efficiency, and maintaining a commitment to ethical practices, we encourage you to apply. Join us in our mission to deliver exceptional service within a correctional facility setting.

Leadership in the Ontario Public Service

A leadership career in the Ontario Public Service offers meaningful opportunities to lead impactful projects, collaborate with diverse teams, and shape policies, programs and services that positively influence the lives of millions of Ontarians, all within a supportive and inclusive work environment. Our leaders enjoy comprehensive benefit plans, a robust pension program, and challenging and rewarding work that will keep you motivated and fulfilled.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

The Ontario Public Service (OPS) is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable. Diversifying leadership is a top priority for the OPS. Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.

The OPS invites all interested individuals to apply. As an organization that promotes equity and diversity, the OPS encourages applications from Indigenous, Black, racialized individuals, and persons with disabilities.

The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process.

Visit the OPS Anti-Racism Policy, the OPS Diversity and Inclusion Blueprint, and the Multi-Year Accessibility Plan to learn more about the OPS commitment to advancing racial equity, accessibility, diversity and inclusion in the public service.

What can I expect to do in this role?

Create the Work Environment

In the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti-racist and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.

Deliver on Business Goals and Priorities

Your leadership will be crucial in guiding the team towards the achievement of their business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the ministry. You will contribute to the achievement of team goals by:

• Planning, supervising and coordinating food preparation, production and delivery for the institution.
• Overseeing ordering requirements, maintaining inventories of food supplies, and authorizing payment of monthly billings.
• Planning and posting weekly menus using a computerized food services software.
• Establishing and implementing effective and efficient food preparation and production methods.
• Inspecting kitchen, dishwashing, and distribution areas to ensure cleanliness and a pest-free environment.
• Conducting inspections of equipment to ensure proper and safe operation, storage, waste management, and compliance with Public Health standards.
• Preparing and assuming responsibility for the food services operating budget.
• Providing supervision, direction and training to staff and inmate helpers.
• Maintaining data and records of meals served, including number and types of special diets/meals ordered and provided, and daily usage and losses.

How do I qualify?

Management and Leadership Skills:

• You have demonstrated the leadership behaviors, attributes and mindsets to lead the OPS into the future.
• You can manage and coordinate the overall kitchen and food services operations, and provide technical, administrative and operational direction to staff
• You can provide effective financial, material and human resources management
• You support a values-based, inclusive and engaged team environment
• You have experience assigning and coordinating the kitchen workflow, evaluating performance, identifying staff training needs and resolving employee relations matters.

Knowledge and Experience:

• You have knowledge of food services management, including cooking and preparation methods and procedures, cost control, menu planning principles, restricted diet and basic nutrition, meat preparation, and equipment operation and care
• You have experience working in a high-volume cooking facility
• You can interpret and apply legislation, policies and procedures related to food services, nutrition and waste management

Analytical Thinking, Planning and Coordination Skills:

• You can identify and resolve a range of food services operational issues
• You can coordinate a wide range of activities in the kitchen, maintain accurate food inventory and Food Service needs, and develop processes to enhance service delivery
• You can produce detailed and complex records and reports

Communication and Interpersonal Skills:

• You can communicate effectively with senior management, institutional staff, suppliers and stakeholders to exchange information, solve problems and provide effective service
• You can provide technical expertise and guidance to staff and inmate helpers