Records Clerk

Do you have a strong background in records management and have strong attention to detail? Consider this opportunity with the Ministry of the Solicitor General at the Central North Correctional Centre as a Records Clerk where you will maintain, document and track inmate records.

Note: This position requires the successful candidate to work rotating shifts. The hours will either be from 7am to 4pm or 11am to 8pm, Monday to Friday.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

• obtain and verify the required information to complete documentation;
• enter information into a tracking information system/computer records system;
• ensure proper documentation is received;
• follow-up on discrepancies;
• maintain adult inmate files and filing system;
• enter information into OTIS (Offender Tracking Information System);
• answer telephone enquiries from the public, lawyers, police, immigration, courts, and institutional staff.

How do I qualify?

Specialized Knowledge and Skills

• You have demonstrated knowledge of records management in order to maintain inmate record files.
• You have experience with office practices and procedures particularly pertaining to records keeping, filing, and information systems.
• You are able to maintain confidentiality of information.
• You have an understanding of the criminal justice system.
• You are able to interpret and apply legislation, regulations, statutes, policies, and directives (such as the Criminal Code, Ministry of Correctional Services Act, Freedom of Information and Protection of Privacy Act, etc.).
• You are able to verify and check admission information to ensure records are consistent with court sentences and legislation.

Analytical, Reasoning and Communication Skills

• You can ensure accuracy of documentation by reviewing information provided by inmate, police and the courts as well as correcting discrepancies.
• You have effective communication and interpersonal skills in order to interact with inmates, staff, justice officials and the public in a tactful and diplomatic manner.

Computer and Organizational Skills

• You are proficient with word processing, spreadsheet, and database software applications in order to input and retrieve information (i.e. OTIS).
• You have demonstrated organizational skills to prioritize work and meet deadlines.