Services Project Manager

Job Title: Services Project Manager

Company: Dayforce Canada Ltd.

Address: 4110 Yonge Street, North York, ON, M2P 2B7

Job duties:

In this role, your responsibilities will include (but are not limited to):

• Manage multiple, concurrent Human Capital Management (HCM) technology projects ensuring quality, on-time and on-budget implementation
• Plan, organize, manage and communicate the progress of the HCM technology projects, achieving project milestones and maintaining momentum of the project
• Utilize a mix of global resources within a matrix environment to ensure maximum productivity
• Utilize Dayforce's methodology to drive implementations to successful completion, ensuring a high level of customer satisfaction
• Set and manage customer expectations in regard to: project scope, requirements and timeline, Dayforce's and customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management and organizational readiness
• Present and manage sign-off of key milestones and deliverables, such as project kick-off, Discovery workbook, Discovery Recap document, project plan, status report, steering committee report, change requests, Sandbox review, user acceptance testing, Support transition, project closure

Terms of employment: Permanent position

Language of work: English

Wage: $90,293 CAD per year

Hours of work: 37.5 per week

Benefits package offered: Comprehensive medical, dental, and vision plans; access to our Employee Assistance Program; unlimited Time Away From Work program 

Location(s) of work: Toronto, ON

Contact Information: TalentAcqSupport@dayforce.com

Skills Requirements:

• You have a Bachelor’s degree
• You have a PMP/PMI Certification
• You have experience in the HCM industry
• 5+ years in project management
• You are proficient with the MS Office Suite and have exposure to relational databases and SQL
• You have worked with one or more of the following applications: Dayforce, SalesForce.com, an ERP such as SAP, Oracle HR/Payroll, PeopleSoft, JD Edwards; and an HRIS such as Kronos, Workbrain, etc
• You have expertise in:
  • Managing multiple matrixed projects, ideally software implementations in a SaaS / Cloud computing environment
  • Business process mapping
  • Change management
  • Consulting with c-level executives and upper management to communicate implementation project issues, solutions, and work arounds