Senior Consultant, Regulatory Programs

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Reporting to the Director, Governance Practices and Transformation, Business Governance and Controls, the Senior Consultant, Regulatory Programs will play a critical role in driving larger scale changes to enable effective oversight, testing, and monitoring to meet regulatory requirements and expectations and to ensure that we maintain a strong risk and compliance culture while delivering on client and advisor centric experiences.

The Senior Consultant, Regulatory Programs will be responsible for leading delivery of projects, major enhancements to programs and workstreams on cross business Retail Advice & Solutions (RA&S) initiatives. This role will also be responsible for managing processes and programs to support the development and maintenance of Advisor business practices aligning with regulatory requirements as well as business priorities.

You will bring an innovative and strategic mindset with strong analytical skills, enjoy building new programs and processes with a background in wealth and/or insurance and have experience working on projects and initiatives.

What will you do?

• Design and deliver projects and new internal programs to ensure effectiveness of the business oversight programs and a consistent level of Advisor business practices
• Strive for continuous improvement in the oversight programs to promote advisory-friendly, client-centric and compliant outcomes
• Review and enhance existing processes and tools within the BG&C team aligning with other business groups within RA&S
• Provide business expertise to drive forward and support the implementation of business and technology initiatives within BG&C and in support of other RAS initiatives
• Partner with other teams to explore new capabilities to modernize processes
• Assist with the development of change management strategies including change plans, communication and adoption plans
• Create and deliver on field management and advisor training programs in relation to risk, compliance and other regulatory programs
• Create program management for BG&C oversight programs including processes, tools and materials for oversight teams to effectively perform their jobs
• Collaborate with other areas within RA&S to develop practical and effective solutions and outcomes
• Translate concepts into actionable projects and road maps with delivery and execution to meet timelines and achieve outcomes
• Impact and influence skills to navigate complex stakeholder management
• Prepare and communicate plans to senior management in a professional and executive level manner

What do you need to succeed?

• University degree in Business, technology, Mathematics or equivalent
• 3- 5 years of years of experience Wealth and insurance industry experience
• 3 – 5 years of experience in an analytical, strategy or delivery role within a regulatory function including project management, process development, training, technology
• Strong working knowledge of regulatory environment in which RA&S operates
• Strong skills in Microsoft office including Excel and PowerPoint
• Mutual Fund Branch Manager experience is an asset
• Licensed with either Life Licensed Qualification Program (LLQP) or Life Office Management Association (LOMA) is an asset

Preferred Skills:

• Critical thinking and strong analytical skills
• Innovative thinking that can break down barriers and provide creative solutions with a focus on the Advisor and Client experience
• Superior verbal and written communication skills
• Ability to work effectively in a fast-paced, ever-changing environment
• Excellent problem-solving skills to understand root cause, define options and make pragmatic recommendations related to complex issues
• Ability to work effectively in a matrixed and shared services environment
• Strong relationship builder and collaborator to influence and impact stakeholders
• Ability to analyze and interpret results into actionable recommendations
• Mindset of innovation and continuous improvement with a focus on opportunities in the digital landscape
• Ability to communicate results to a business audience not familiar with intricacies of the business
• Able to handle numerous operational tasks and projects concurrently, with minimal supervision
• Proven flexibility/adaptability/creativity to meet deadlines and manage priorities in a continually changing environment
• Comfortable with ambiguity

What’s in it for you:

• We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
• We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work® Canada.
• Wellness programs that support the three pillars of your health – mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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