Sr Manager, Delivery
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Compass Digital? We are a member of Compass Group North America the leading foodservice and support services company. We create remarkable customer experiences through the innovative design and development of technology products and services. Compass Digital began as an innovation startup and the team has since rapidly grown and now supports technology and innovation across all of North America. Compass digital is comprised of user experience designers, developers, data scientists, project managers, business analysts, marketers and technology implementation managers, all of whom look at the world from a human perspective to rethink what's possible in the areas of technology innovation and consumer engagement within the foodservice and hospitality industries. Join us.
Job Summary
Hybrid: 3 Times a Week
Location: 1 Prologis Blvd, Mississauga
The Senior Manager of Delivery will lead the Technical Delivery Manager (TDM) team and Delivery Administrator to implement the suite of approved standardized products (both internally developed, or partner managed). The Senior Manager will partner with internal and external stakeholders to ensure all projects are delivered on time per the agreed upon scope and budget.
Now, if you were to come on board as our Senior Manager, Delivery, we’d ask you to do the following for us:
- Lead and manage Technical Delivery Managers and Delivery Administrator (PMO management structure).
- Accomplishes goals with his/her team by communicating job expectations; planning, monitoring, and appraising job results; coaching, initiating, coordinating, and enforcing systems, policies, and procedures. (Project management)
- Attend project kick off calls, Accounts transition calls in order to assign the right resource.
- Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing CD solutions.
- Coordinate internal resources, third parties and clients for the flawless execution of projects.
- Provide ad-hoc support to Compass Digital leadership
Think you have what it takes to be our Senior Manager, Delivery? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- Project Management Expertise: Advanced experience in project management is essential, including the ability to coach, build, and explain project plans effectively.
- Technical Understanding: Moderate technical understanding is required. While hands-on technical installation experience is not necessary, the ability to map out and understand the nuances of Compass Operations versus applicable technology solutions is mandatory.
- Passion for Food and Food Service: A deep passion for food and food service is critical, as each technology solution must be developed and deployed with the utmost care to ensure an optimal culinary experience.
- Communication Skills: Excellent written and verbal communication skills, coupled with strong listening skills, are essential.
- Organizational Skills: Solid organizational skills, including attention to detail and the ability to multi-task, are required.
- Travel Requirements: Willingness to travel within Canada 5-10% of the time.
- Software Proficiency: Good to advanced experience with Microsoft Project, PowerPoint, Excel, and Smartsheet is necessary.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.