Customer Project Manager

November 14 2024
Industries Telecommunications
Categories Customer service, Call Centre, IT,
Remote
Mississauga, ON • Full time

About this opportunity

Ericsson, a leading tech firm with over 54,000 patents, is seeking a skilled technical Project Manager to oversee the delivery of 5G and 4G Core and Cloud solutions. The company emphasizes a culture of empowerment, diversity, and innovation, welcoming unique talents and perspectives. The role involves working in a fast-paced, multi-vendor environment. Join Ericsson to help shape the future of technology. Are you in?

Come, and be where it begins!

What you will do:

  • Drive sophisticated 5G and 4G Core and Cloud engagements from initial scoping through delivery for Ericsson's Customers in the Information and Communications Technology (ICT) industry

  • Lead and empower local and global teams to deliver on-time, enhance profitability, and improve continuously, through strong governance and project controls

  • Identify all milestones, obstacles, recommend and implement workable solutions, identify and mitigate risk, raise and resolve issues

  • Lead change management including the definition of impacts to scope, budget, timeline, and quality with stakeholder agreement

  • Build strong internal and external relationships

  • Harvest and optimize best practices, create and share knowledge assets to industrialize delivery processes

  • Promote a "one team" atmosphere and coach project team members to support their professional growth

You will bring:

  • At least 5-8 years as Customer Project Manager, Solution Architect, or Program Manager, including Core and Cloud delivery
  • Earned University Degree in Engineering, Computer Science, or Business
  • Successful experience delivering physical, virtualized, and/or containerized Network Function projects
  • Delivered Automation of test and deployment
  • Supported sales efforts to drive new business
  • Successful experience with project control; you know where your project is and where it needs to go to meet your targets
  • Strong understanding of project management
  • Strong financial background and understanding of business case development
  • Highly developed risk-management skills
  • Demonstrated accountability, customer-focused mindset, positive outlook, willingness to help others outside your assigned activities
  • Solid relationship management experience (leadership, engineers, developers, support, and sales team)
  • An innovative and creative spirit
  • PMP Certification

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: Canada (CA) || Toronto

Job details: Customer Project Manager

Job Stage: Job Stage 6

Primary Recruiter: Siham El Mellouki

Hiring Manager: Shakib Rahman

Apply now!

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