Receptionist - Bilingual (English/french)

The Vanier Centre for Women seeks an individual with strong administrative skills to provide reception services in both English and French, and assist with mail services for the institution.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

In this role, you will:

• screen and direct calls from a multiple-line telephone switchboard, and answer general inquiries;
• receive visitors, verify identification and issue identification tags;
• update and maintain internal telephone directory and lists;
• assist with incoming and outgoing mail services;
• assist with ordering stationary and supplies;
• assist with writing receipts for inmate trust funds;
• perform other administrative duties.

How do I qualify?

Mandatory Requirement

You are proficient in English as well as oral and written French at the advanced level.

Knowledge and Experience

• You have knowledge of and experience in using a multiple-line switchboard.
• You demonstrate experience in providing receptionist services.
• You have knowledge of courier service procedures.

Communication Skills

• You can communicate effectively in person or by phone, and deal with irate callers and/or visitors.
• You can use tact and courtesy when communicating with staff and the public.

Analytical and Reasoning Skills

• You can prioritize incoming calls, as well, you can recognize and action unusual, suspicious or urgent calls.

Computer Skills

You can use computer applications and internal database to create documents and check information.