---

The Elgin Middlesex Detention Centre with the Ministry of Community Safety and Correctional Services is seeking a dynamic individual to join our team in order to provide reception, clerical and typing support services to managers and staff.

---

About the job

You will:
• Provide reception duties on a rotational basis including answering telephone calls routed from the automated answering system, transcribing and redirecting calls as required
• Greet and direct visitors and callers to appropriate persons, answering routine or general inquiries
• Provide administrative support services by typing a variety of reports, documents, memos or correspondence
• Process incoming mail by opening, date stamping, sorting and delivering mail to staff members
• Provide documentation to the Financial Clerk to reconcile mail and courier service invoices
• Process incoming and outgoing offender mail and forwarding funds received for offenders from the mail to the inmate trust clerk
• Accept revenue funds daily and prepare bank deposits as required

---

What you bring to the team

Administrative Skills

• You possess knowledge of office procedures in order to provide reception and clerical support services
• You possess knowledge of multi-line switchboards and receptionist procedures

Communication and Technical Skills:

• You possess clear communication skills (written and verbal) to answer telephones, respond to general inquiries and calls, format documents, memos, letters and forms
• You possess the ability to organize work efficiently and prioritize work under general supervision
• You have attention to detail skills in order to maintain confidentiality of information and review information, letters and correspondence for accuracy
• You have basic arithmetic skills in order to prepare bank deposits and monthly revenue breakdowns

Computer Skills:

• You possess proficiency in operating a personal computer and related software in order to complete word processing services such as formatting letters, memos, reports and forms
• You possess keyboarding skills in order to transcribe messages, memos and correspondence

---

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

---

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

---

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:

• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• a comprehensive compensation and benefits package
• comprehensive benefits that look after your holistic wellness needs
• base salary that aligns to market trends with performance-based pay and scheduled salary progression
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more
• a modern, friendly and accessible physical work environment

---

Additional information: