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The Central East Correctional Centre is seeking individuals with strong administrative skills to provide reception services, and assist with mail and clerical support services for the institution.

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About the job

In this role, you will:
• screen and direct calls from a multiple-line telephone switchboard, and answer general inquiries;
• receive visitors, verify identification and issue identification tags;
• update and maintain internal telephone directory and lists;
• assist with incoming and outgoing mail services;
• assist with ordering stationary and supplies;
• prepare a variety of written correspondence;
• assist with filling out inmate trust fund receipts.

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What you bring to the team

Knowledge and Experience

• You have knowledge of and experience in using a multiple-line switchboard.
• You have knowledge of relevant Canada Post regulations and mail/courier procedures.
• You demonstrate experience in providing receptionist services.
• You can apply office policies and procedures related to the release of information.

Communication and Interpersonal Skills

• You can communicate effectively and clearly in person or by phone with staff and the public.
• You can produce a variety of written correspondence, as well, you can identify and correct grammatical, spelling and formatting errors.

Computer and Arithmetic Skills

• You can use computer applications and database to create documents, check and/or input information.
• You have strong keyboarding skills.
• You have basic arithmetic skills to receive, disperse and balance cash.

Analytical and Organizational Skills

• You can exercise judgement when sorting and distributing mails.
• You can prioritize workload to meet deadlines.

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:

• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• a comprehensive compensation and benefits package
• comprehensive benefits that look after your holistic wellness needs
• base salary that aligns to market trends with performance-based pay and scheduled salary progression
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more
• a modern, friendly and accessible physical work environment

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Additional information: