Manager, Digital Transformation & Technology

Manager, Digital Transformation & Technology

Posting Start Date: January 6, 2025

Posting End Date: January 27, 2025

Contract Type - Full Time, Permanent

Flexible work arrangement: Hybrid

Work location: Burlington, ON

CH Site: Administration Office

Who We Are

Conservation Halton (CH) operates as one of Ontario's 36 Conservation Authorities and is recognized as an innovative and progressive leader in the public sector. Our jurisdiction spans 1,000 square kilometres across Milton, Burlington, Oakville, Halton Hills, Hamilton, Puslinch, and Mississauga, allowing us to serve diverse communities in one of Canada's fastest-growing regions. With strong government, corporate and community partnerships and a robust and resilient operating model, we deliver high-quality programs and services that protect our region against natural hazards, preserve the natural environment, and enhance quality of life for 650,000+ residents

Our Work & Culture

Working at CH means being part of, and leading, a dedicated and diverse team of talented, passionate, and high-performing professionals. Our award-winning workplace embraces a culture of innovation and continuous learning at every level, reflecting the inclusive values and vision of our Board and senior leadership team. From our foresters, planners, engineers, and ecologists to our restoration specialists, dam operators, educators and many others, CH's staff complement includes more than 150 full-time and 950 part-time employees who share—across unique roles and functions—a commitment to collaboration, data-driven decision-making, and customer service excellence.

Our Future

Over the last decade, our strategic focus on digital transformation, partnership development, and fiscal effectiveness has helped us accelerate innovation and modernize our operations sustainably; we are now positioned at the leading edge in our sector. For the first time in our history, our operating budget has surpassed $50 million. This milestone reflects our commitment to responsible fiscal management, sound governance, and long-term financial sustainability. With a strong senior leadership team and a bright and inclusive vision for the future, CH is poised for continued investment in talented people, high-quality programs and services, new business opportunities, and critical infrastructure that supports future growth in our watershed.

Your Opportunity

Reporting to the Senior Manager, Corporate Services, the Manager, Digital Transformation & Technology will lead the day-to-day operations of the IT and Geographic Information Systems (GIS) teams, assume responsibility for the cyber security program, and oversee Conservation Halton's digital and technological needs. As an IT and digital thought leader, this role will develop and deliver a sustainable digital strategy roadmap and achievable, budgeted implementation plan that supports Conservation Halton's overarching vision and will help establish Conservation Halton as a model for digital excellence in the conservation space.

• Responsible for IT and GIS operations including cybersecurity
• Develop and lead innovation and technology related process improvement
• In collaboration with the Senior Manager, Corporate Services, spearhead the development, scaling, and implementation of digital transformation initiatives, fostering a digitally inclusive culture with a customer-centric lens.
• Responsible to complete a thorough business needs analysis, leverage process and continuous improvement methodologies, and ensure that an integrated, enterprise-wide technological and digital infrastructure is implemented.
• Work with internal partners to establish a robust data management framework and model
• Manage the operational IT and GIS budgets, and provide recommendations and input into other relevant budgets, such as the IT Capital, Parks IT Capital, and Digital Transformation budget.
• Leadership and Relationship Management including digital capability building for direct reports and senior internal stakeholders

Your Qualifications

• Bachelor's degree in computer science, Information Technology or equivalent
• Minimum of 5+ years of progressive experience leading IT and GIS professional staff and teams, with a focus on collaboration and innovation
• Knowledge of cybersecurity best practices, risk assessment, and compliance standards
• Familiarity with regulations and best practices in IT and data security
• Experience working with Geographic Information Systems and their applications, with proficiency in ESRI ArcGIS
• Demonstrated success in implementing enterprise-wide digital initiatives
• Hands-on experience with integrating enterprise systems and improving cross-functional digital workflows
• Track record of managing budgets and aligning resources with strategic priorities
• Proven ability to work with diverse teams, including technical and non-technical members
• Strong ability to communicate technical analytics findings to business teams
• Experience in data governance frameworks, data modeling, data mapping and management
• Experience in project management and change management methodologies (PMP, ACMP/PROSCI) an asset

• Familiarity with process improvement methodologies (e.g. Lean, Six Sigma) is an asset
• Working knowledge of business process modelling tools (e.g. Visio)
• Solid critical thinking and problem-solving skills which drives creativity and innovation
• Strong ability to work on several initiatives simultaneously and work within tight deadlines
• Ability to identify, assess and manage risk to ensure desired outcomes
• Familiarity with the design and implementation of a Customer Relationship Management (CRM) platform is an asset
• Experience in delivering presentations, technical writing, and facilitating discussions with cross functional teams, working with and supporting complex, high profile projects that impact interconnected business functions

Your Reward

• Salary Range starting at $104,860 (based on skills and qualifications) annually based on a 35-hour work week
• You will work in an inspiring setting with views of the Niagara Escarpment and no traffic lights for several miles
• You will lead a creative, talented and solutions-focused team
• You will lead an organization that provides flexible work arrangements and places tremendous value on professional development and wellness of its employees
• Comprehensive benefits package
• Participation in the OMERS defined benefit pension plan, with generous employer-matching
• Free access to Conservation Ontario parks
• Season passes and lift tickets for the Glen Eden ski and snowboard area
• Discounts on Conservation Halton services, food and merchandise

Our Purpose

Protect people from natural hazards, conserve nature and provide opportunities for outdoor recreation and education across our watershed.

Our Ambition

A green, resilient, connected tomorrow.

Our Core Values

Diversity and Inclusion - We endeavor to understand, accept and appreciate the value of our differences and encourage authenticity.

Learning and Innovation - We embrace the need for continuous improvement, the opportunity to learn from others and the benefits of sharing knowledge.

Person-Centered Service - We make people a priority through customer-centred engagement, predictive problem-solving and high-quality service.

Collaboration - We seek out and trust in the skills, expertise and experience of others in order to achieve our common ambition.

Sustainability - We consider the environmental impact of everything we do and always keep future generations in mind when making decisions.

Integrity - We make decisions with accountability, transparency and a strong sense of personal responsibility for our choices and actions.

Resilience - We are positive and proud of our ability to quickly and effectively respond to change.

To Apply

Please email your application to careers@hrca.on.ca by January 27, 2025

Your application should include:

1. Your resume and cover letter in one pdf document
2. Reference your name and the position title in the subject line
3. In the body of your email, please indicate where you heard about this opportunity

We thank all applicants for their interest however only those selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Conservation Halton will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

Personal information provided is collected under the authority of The Municipal Freedom of Information and Protection of Privacy Act.