Project Manager

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for
Rogers is seeking a Project Manager experienced in managing the implementation of a wide range of Technology projects. These could include planning, coordination, and delivery of technology related projects involving integration with multiple systems and/or next generation wireline, wireless & IT projects executed to support strategic business and capital build programs.

Reporting to the PMO Manager, Technology Program Management Office at the Rogers Brampton or Calgary Campus, you will play a key role in managing the entire project life cycle taking projects/programs from inception to final implementation and closure. You will be accountable for delivering technology projects/programs within scope, on schedule, on budget, at the expected quality, and in alignment with the Technology PMO's methodologies and guidelines to meet the business and technical requirements. The role requires collaboration across departments such as planning, engineering, implementation, operations, vendors, and external partners to drive efficient delivery of network infrastructure, upgrade, or services implementation.

What you'll do:

• Manage the successful execution of multiple large, complex, cross functional projects/programs simultaneously on-time, within scope and on budget, in a fast-paced environment
• Direct the implementation planning, execution and closure of technology projects dealing with the introduction of new technology, new services, lifecycle changes of existing services, new platforms, capacity augmentations, software & hardware upgrades, optimization and resiliency enhancements
• Identify and manage overall scope, deliverables and interdependencies in alignment with project requirements to deliver on the project objectives and in-service targets.
• Oversee end-to-end project execution including coordination with cross-functional teams (e.g., engineering, implementation, operations, and field services).
• Track and report project performance metrics to ensure project objectives are met.
• Expertly manage project cost estimation, budgeting and control activities to meet budgetary objectives.
• Manage business and operational readiness, including operations, marketing, communications and call centre readiness to ensure a great customer experience and timely products and services launch.
• Build strong collaborative relationships with project sponsors, business, IT and network stakeholders, to successfully delivery project.
• Proactively monitor, track and control project outcomes by mitigating risks and resolving issues to ensure overall business and technical readiness of the project.
• Manage vendor(s) to deliver the contracted goods and/or services, to meet project requirements and timelines.
• Develop detailed project plan to monitor and track progress of all tasks, spend, dependencies, risk, issues and deliverables in compliance with Rogers Technology/Engineering specifications and statements of work.
• Set and manage project expectations while maintaining accountabilities with demand management, development, quality assurance teams and others, to ensure deliverables are met.
• Create and maintain comprehensive documentation including project charter, project plan, issue and action log, risk management plan, status report, project dashboards and post-implementation reviews to the sponsor, project team and senior management as required.
• Schedule regular project status review meetings and steering committee meetings with the sponsor, management and required project stakeholders
• Manage and oversee change management activities to successfully deploy network and IT changes into production with desired quality.
• Work creatively, collaboratively and analytically in a problem-solving environment demonstrating teamwork, innovation and delivery excellence.

What you bring:

• Post-Secondary degree in computer science, business, engineering or related technical discipline
• 7-12 years of project management experience delivering multiple large, complex projects, preferably in the telecommunications industry
• PMP certification is required.
• ITIL/ITSM certification preferred
• Certified Scrum Master (CSM) preferred
• Advanced skills in MS Office suite, SharePoint, BI tools and highly proficient in MS Project, ServiceNow, & JIRA
• Experience in the project delivery of advanced technologies including IP networks, optical transport systems (e.g., DWDM, ROADM, OTN), wireline voice, data, advanced Services, security, and cloud computing.
• Strong project financial forecasting and cost management.
• Strategic thinker who can make decisions and plan, develop and implement innovative solutions
• Must possess strong negotiation, influencing, stakeholder management, communication and Business writing skills
• Ability to effectively communicate project scope, cost, schedule to senior and C-level leadership team
• A highly motivated individual with strong leadership, organizational, analytical, troubleshooting and conflict resolution skills

What's in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
Competitive salary & annual bonus

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering

• Company matching contributions to charities you support

Growth & Development Opportunities:

Self-driven career development programs (E.g. MyPath program)

Rogers First: priority in applying to internal roles of interest

Wellness Programs:

• Homewood employee & family assistance program o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
• Low or no-cost fitness membership with access to virtual classes

Our commitment to the environment and diversity:

• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.

We all bring something different, and we know what makes us different makes us great. This is a hybrid work position and will require you to be in office three days per week.

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 293184

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology