Program Manager, Rent Supplements

About Us

The Department of Municipal Affairs and Housing (DMAH) promotes responsible local government and safe, sustainable, inclusive communities. Through working with municipalities, community housing providers, and the development community, DMAH contributes to a strong and diverse economy, high quality of life, and affordable, adequate, and suitable housing for all.

About Our Opportunity

Are you seeking an opportunity where you will have a positive impact on the lives of many Nova Scotians, while also contributing to the enhancement of housing programs?

The Manager of Rent Supplements is a critical leadership role, having a direct impact on the availability of safe, adequate, and affordable housing options for Nova Scotians. In this role, you are responsible for leading the delivery of the Rent Supplement Program across the province. You will guide and support your team in the implementation of rent supplement agreements with landlords, client income review, ensuring unit inspections, and ensuring payment of subsidy. You will also plan, develop, budget, and monitor the program.

Primary Accountabilities

As the Manager, of Rent Supplements, you will manage four regional rent supplement teams delivering on the Rent Supplement Program and provide expert advice to the senior management team. A few of your key responsibilities will include:

• Recommending improvements to existing processes, systems and procedures,
• Monitoring budgets, application approvals, as well as trends and programming related to rent supplements
• Providing advice to staff around policies, agreements with landlords, assistance with client cases, and strategies for program implementation
• Developing and implementing uniform program delivery procedures and monitoring results to ensure government priorities and program objectives are achieved;
• Preparing briefing notes, decisions paper and other documents for Senior Management and the Minister.

Qualifications and Experience

You have a bachelor's degree in Business, Commerce or in a related field along with several years of related experience.

Essential to your success in this role are:

• Strong understanding operational management Superior interpersonal and problem-solving skills
• Ability to organize and manage competing workload demands
• Proficiency with Microsoft Suite and advance experience with spreadsheet applications.

You possess strong leadership abilities and communication skills, both verbal and in writing. You are a collaborative leader and can foster partnerships and strong working relationships with a variety of professionals and stakeholders. You have a proven ability to provide inspirational leadership, individual and group supervision of staff, as well as direction, guidance, and coaching to your team.

Knowledge of housing programs and the Provincial Housing Agency is highly desirable. An understanding of the challenges, barriers and opportunities facing Nova Scotians experiencing housing sustainability issues and/or persons experiencing homelessness is an asset. Experiencing a large regional team is highly desirable.

The Government of Nova Scotia has adopted the LEADS Leadership Framework. During the interview, candidates will be expected to express how they have demonstrated the key behaviours and capabilities required to effectively lead in a caring and inclusive environment. LEADS Domains includes Leads Self, Engage Others, Achieve Results, Develop Coalitions and Systems Transformation.

Please click here for more information on LEADS.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

Most of your work is in a comfortable, office environment. Some travel is expected to regional areas across the province.

Your personal resiliency is essential to meet the physical and emotional demands of this position. You will be immersed in high-stress and crisis situations with frequent contact with clients who may be upset. You must be able to work under pressure and be personally and professionally committed to working with culturally diverse individuals in an inclusive manner.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths