User Research Co-op
March 19 2025
Industries
Ecommerce, Multimedia
Categories Event, Gaming, Sports, Leisure,
Vancouver, BC • Full time
At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…
We are looking for a User Research Co-op to join our high-performing user research team. This Co-op will contribute by assisting the team in running research studies and analyzing data to shape meaningful experiences for our players for our flagship game, Marvel Contest of Champions, and for our games in prototyping. This is an excellent opportunity for a student pursuing a Masters or PhD to receive mentorship from our experienced team in an exciting industry. This is a 4 month co-op starting in May, with possibility of extension to 8 months.
In this role, you can expect to:
- Assist in data collection through interviews, usability studies, or survey analysis
- Observe participants and note-take during sessions
- Code video and interviews for analysis
- Gain insights into what motivates players to play games
- Assist in setting up and preparing research studies
- Support with recruiting participants for research studies
- Learn about new research methodologies, both quantitative and qualitative
- Develop a basic understanding of game user research
- Learn about the game development process and how user research supports it
- Develop strong relationships with the research team
- Collaborate with the research team to contribute to research efforts
Your background includes:
- Current enrolment in a Masters or PhD in a relevant field such as Psychology, Human-Computer Interaction, Cognitive Science, Human Factors, or similar programs
- Knowledge of qualitative user research and analysis methods
- Competency in quantitative user research and data analysis methods such as descriptive statistics
- Familiarity with using Excel or similar tools to generate quantitative findings
- Ability to switch between multiple projects
- Strong communication skills
To take it up a notch, you will also have:
- Understanding of grounded theory
- A passion for games
- Comfort with public speaking/presenting to small audiences
- Presentation design skills
$33 - $35 an hour
The typical hiring range listed above is specific to candidates located in British Columbia. The salary will be determined based on your knowledge, skills, and competencies.
Our success is due to the hard work of our people. We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more.
Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.
We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!
About Kabam
Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.
Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.
Founded in 2006, Kabam has studios and offices in Vancouver, Montreal and Charlottetown in Canada, Los Angeles and San Francisco in the United States, and in Seoul, South Korea. Kabam is a wholly-owned subsidiary of Netmarble Games.
Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
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