Adventure Camps Supervisor

Job Title: Adventure Camp Supervisor

Location: North Vancouver

Department: Mountain Adventures

Reports to: Manager, Education, Wildlife & Adventure Programs

Role Status: Full Time / Seasonal (Summer) / Hourly

ABOUT US

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.

JOB SUMMARY

As the Adventure Camp Supervisor, you will oversee the day-to-day operations of the mountain adventure camp programs. Your primary objective is to inspire children, youth and leaders to connect with nature, engage in outdoor play, make friends, and embrace the unique Grouse Mountain that Adventure Camps has to offer. The Adventure Camp Supervisor is responsible for communicating effectively with the supervisory team and management team, leading the 2 Team Leads and up to 40 camp leaders towards success while ensuring a safe and exceptional experience.

ESSENTIAL JOB FUNCTIONS

• Lead a team of camp leaders providing guidance, support and mentorship to ensure desired outcomes are met
• Oversee daily operations of the Adventure Camp programs including; scheduling, logistics and activity planning to ensure smooth and efficient daily schedules and camp leader execution
• Prioritize the safety and wellbeing of all camp leaders and participants by implementing and enforcing protocols, policies, procedures and risk management strategies
• Conduct comprehensive 40-hour training session for camp leaders and team leaders on topics such as outdoor leadership, group management, risk assessment, communication skills, outdoor activities, art directions and a 3-strike policy
• Use effective and efficient communication to provide feedback to leaders and team leads to encourage employee development and motivation
• Ensure that campers and their families have a positive and memorable experience by delivering exceptional customer service, addressing concerns promptly and fostering a welcoming, inclusive and supportive environment
• Work closely with the Mountain Adventures supervisor, other departments to promote the overall success of Grouse Mountain Adventure Camps
• Maintaining accurate and detailed program records including but not limited to; daily documentation, incidents/accident reports, weekly camp lists, emails etc.
• Other duties as required

SUPERVISORY RESPONSIBILITIES

This position provides direct supervision to the Mountain Adventure summer camps team.

REQUIRED QUALIFICATIONS AND ABILITIES

• Previous experience in a supervisory or leadership role within a camp or outdoor education setting
• Strong passion for outdoor recreation and youth development
• Excellent communication, interpersonal and organizational skills
• Demonstrate the ability to lead and motivate teams in a dynamic, fast-paced ever-changing environment
• Proficiency in risk management and wilderness safety practices
• Valid First Aid certificate
• Completion of post-secondary education related to; education, recreation, tourism leadership or liberal arts, or an equivalent combination of education or experience
• Experience in or ability to teach from at least 4 of the following;
  • Outdoor education (survival skills, bush craft, leadership)
  • Archery, axe throwing
  • Youth development, coaching, experience working neurodivergent youth
  • Orienteering, High-Five, Play it fair!
• High energy, strong work ethic and team focused
• De-escalation training, ECE, crisis intervention training or other child care certification an asset

WORKING CONDITIONS

Hours of Operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.

COMPENSATION AND BENEFITS

$21.62/hour to $25.28/hour

All positions are eligible for the following benefits and perks:

• Free Seasonal Access Pass
• Discounts at the resort’s restaurants, retail, and rental outlets
• Referral Bonus Program
• Public Transit subsidies
• Free or discounted lift tickets at many other resorts (winter/summer)
• Access to free Employee and Family Assistance Program
• Excellent training and professional development
• Northland Properties friends and family discounts program including hotels, restaurants and recreation

Full-time, year-round positions are also eligible for these:

• Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
• RRSP matching after 1 year of service
• Free access pass for dependants

DISCLAIMER

The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EQUAL OPPORTUNITY EMPLOYER

Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.