Operations Leader, Energy (Interior Region)

The Opportunity

As an Operations Leader, Energy, you are responsible for the transformation, continuous improvement, and ongoing delivery of assessment operations for the Energy technologies including Electrical, Gas, and Boiler, Pressure Vessel and Refrigeration. Through proactive engagement with safety officers, clients, and stakeholders, you maintain an in-depth understanding of safety performance, client challenges, and employee needs. You will be responsible for the development and delivery of operational plans for the Energy technologies, aligned provincially to the Operations strategic vision and business performance priorities.

Status: Regular Full-Time, Excluded
Number of Positions: 1
Pay Grade: 19 ($98,500 - $147,800 annual base salary)
Location: Kelowna, BC (hybrid work environment)
Reports to: Director, Operations

As an Operations Leader, Energy, you will:

Risk-Based Assessment Operations

• Collaborate with key stakeholders to develop and implement a provincial assessment operations plan that drives long-term program optimization and sustainability; advance and execute a risk-based assessment program; manage operations processes and policies in alignment with strategic objectives and a focus on risk reduction.
• Explore new business and service delivery models through environmental scans, industry trends, historical data, forward looking technologies, and make recommendations for strategic development and monetization; understand and champion safety system risks to promote consistent delivery of legislative and regulatory requirements including inspection, audit, compliance, monitoring, and investigations.

Management & Cross-Functional Leadership

• Manage directly reporting employees and all related people practices including recruitment, selection, development, performance management, and discipline in accordance with policies and the collective agreement(s); structure the team's thinking, drive visibility, and facilitate alignment to promote shared responsibility of business objectives; improve regional and provincial team communication and collaboration.
• Identify, facilitate, and implement cross-functional initiatives; assess and develop strategic partnerships with multiple stakeholders, leadership, and internal and external partners to take ownership of all aspects of project and program priorities: business case, scope, costs, schedule, risks, issues, decisions, interdependencies, and milestones.
• Oversee and represent regional operations as the primary leadership for programs, policies, local government relations, emergency management events, and client issues and inquiries. Act as lead liaison for assigned technologies and programs. Other related duties as assigned.

Data Insights & Business Process Improvement

• Track data, formulate and test hypotheses, and translate trends and analyses into recommendations and results; collaborate and drive strategic change through market research, communications, testing, and product development; manage business transformation efforts.
• Develop and evaluate metrics and performance indicators to improve business performance, optimize business actions, and achieve strategic milestones; champion and manage processes to reduce complexities and enhance assessment operations; plan and manage budgets and expenses.

Knowledge, Skills & Experience you have:

• Degree in engineering, process engineering, public policy, business administration, or related field or equivalent combination of education, training, and experience.
• People leadership experience in managing complex operations.
• 8+ years of progressive experience in a similar role and supplemented by leadership experience in risk assessment program management, leading change and process transformations, and data analysis for business and policy development.
• Advanced analytical, problem-solving, and decision-making skills to identify, assess, and take action to address challenges, manage ambiguity, and develop integrated solutions.
• Credible and visionary thinker not afraid to challenge the status quo, inspire change, and influence and engage with a variety of stakeholders.
• Creative and curious, effectively communicates business problems and relentlessly pursues scalable, innovative solutions.
• Proven experience in executing large initiatives with complex requirements and multiple stakeholders. Ability to persuade, adapt, and manage uncertainty and shifting priorities in fast-paced environments.
• Ability to work in a computerized environment and use common software.
• A Valid BC Drivers' License and a willingness to travel (A driver's abstract will be requested).

Beyond the role:

• Compensation & Benefits - In full transparency, you can find our industry-competitive compensation information on our postings. For our regular employees, we have outstanding benefits that include extended health, dental and disability coverage, access to an employee and family assistance program (EFAP), competitive annual paid vacation entitlements, public service defined benefit pension plan, generous top-up allowance for new parents, and time-off for caregiving, moving, and adoption leave. We recently upgraded our mental health benefits to $1500 separate from our non-mental health paramedical services too.
  
• Learning & Development - We value giving and receiving feedback, as well as encouraging different ways for us to continuously learn as a company. This can be through lessons learned, wrap up sessions, one-on-one meetings, and team or individual courses, workshops, and conferences. In addition, we offer up to $1500 tuition aid per calendar year to support your education and learning goals.
  
• Community & Wellness - We recognize and respect each other's diverse needs. We strive to maintain a healthy culture of psychological safety, belonging, and space to prioritize healthy minds and well-being. This includes Wellness Wednesday (meeting free time), flexible paid holidays, a free subscription to the Calm app, and a flexible hybrid work environment focused on connections. Our teams also enjoy giving back to the community, and having fun, whether volunteering in the community, or running together on our Sun Run team. In 2024, Technical Safety BC supported BC Cancer Foundation, Aboriginal Coalition to End Homelessness, Crisis Centre BC, Quest Non-Profit Grocery Markets, A Loving Spoonful, and Greater Vancouver Foodbank.
• Employee Resource Groups - We have Employee Resource Groups (ERGs) for Mental Health & Wellness, Indigenous Relations & Reconciliation, and Equity Diversity and Inclusion (EDI) to support initiatives we're passionate about.

About Technical Safety BC

At Technical Safety BC, we matter to each other. Together, we apply a systems mindset to safety, embrace possibility, and act on what we learn. Our culture empowers and enables innovation and connection. Our environment welcomes diverse perspectives and learning is celebrated. We make decisions based on data and use our expertise to make the safety system equitable for all.

Our values guide our work.

• We see genius in diversity
• We foster confidence
• We make the complex simple
• We adapt

Technical Safety BC is an independent, self-funded organization that oversees the safe installation and operation of technical systems and equipment across the province. In addition to issuing permits, licences and certificates, we work with industry to reduce safety risks through assessment, education and outreach, enforcement, and research. Through simplification of our initiatives, we promote understanding and engagement, making safety accessible to everyone. As society changes, we create and adopt new ideas, skills, and tools that will enable us to meet the safety challenges of a highly-connected world.

We see genius in diversity and are committed to creating an equitable and inclusive workforce. We recognize that diverse life paths and experiences contribute to the overall qualifications for each role. If you feel that you could excel in this position, but do not necessarily meet the formal requirements, we encourage you to apply.

If you are interested in one of our career opportunities and require accommodation or assistance with the application or recruitment process, please contact us directly at careers@technicalsafetybc.ca.

Please apply online by 4:00 PM PT March 25, 2025. This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. To see a full list of our current opportunities or to learn more about working at Technical Safety BC, please visit our careers page.

We thank everyone who has applied to this opportunity. Applicants can check the status of their online applications by logging into their profile. Only those shortlisted for an interview will be contacted directly.