Coordinator, Indigenous Health Liaison Team

1. In consultation with the Manager, clinical resource staff and direct care staff, plans and coordinates client care. Prioritizes care and determines appropriate assignment of staff resources by collaborating with the interdisciplinary team to coordinate the provision of direct patient care.
2. Supervises and monitors the workflow of assigned staff within a designated area, including prioritizing requests, interpreting and coordinating disciplines and ensuring delivery of service in accordance with departmental goals, objectives and client needs.
3. Provides clinical expertise, consultation, role modeling and leadership in evidence-based practice to staff and/or clients by reviewing literature, consulting with experts, collaborating with members of the interdisciplinary team, evaluating clinical practice and recommending changes to existing standards.
4. Support interdisciplinary team to facilitate connections between Indigenous clients and service providers to enhance access to Fraser Health services, with a culturally appropriate approach.
5. Reviews and determines the suitability and feasibility of client care plans. Interprets and coordinates between disciplines ensuring the provision of a safe environment for clients and staff.
6. Assesses, develops and evaluates the skills and performance of assigned staff by providing one-on-one coaching and instruction to individual staff as necessary.
7. Assists the Manager by attending panel interviews, providing input into the selection and recruitment of new staff, and providing feedback on staff performance. Provides leadership by developing, implementing and evaluating discipline-specific staff orientations, in service education and placement of students for clinical practice experience.
8. Provides input into the purchase of equipment and orders equipment and supplies, as needed.
9. Develops and ensures the maintenance of policies, procedures, standards of care and quality improvement activities in collaboration with team members. Provides recommendations to the Manager on long term planning. Implements processes, policies and procedures and evaluates results.
10. Develops, implements, evaluates and revises education, orientation and professional development programs for clinical staff/students by conducting learning need assessments of individuals and clinical areas and determining educational requirements for services. Introduces new skills and procedures based on current theory, research and standards of care.
11. Facilitates team building and staff development by acting as a clinical role model and resource for the interdisciplinary team. Provides for smooth implementation of practice issues. Resolves practice issues with the interdisciplinary team and maintains a collaborative relationship with the team. Advises the Manager of issues or concerns.
12. Participates and provides a leadership role in quality improvement and risk management activities by evaluating nursing practice, generating recommendations for alternative approaches, conducting safety audits and taking corrective actions. Consults with Manager prior to changes in current practice.
13. Participates in research and special projects by collaborating with members of the interdisciplinary team promoting staff awareness and involvement in research activities. Identifies practices/issues that require research. Collects and interprets data and provides input for further analysis.
14. Participates in local, regional and external committees and working groups to enhance Indigenous community relationships and provides input into Fraser Health operational issues.
15. Performs other related duties as assigned.

Education and Experience

Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).

Three (3) years' recent related experience working in an Indigenous community setting, including one (1) year supervisory experience of multi-disciplinary staff, or an equivalent combination of education, training and experience. Knowledge of Indigenous health approaches, protocol and cultural issues.

Valid BC Driver's License and access to a personal vehicle for business-related purposes.

Skills and Abilities

• Demonstrated ability to lead, plan, problem-solve, organize and prioritize. Sound professional judgment, empathy, tact and integrity.
• Demonstrated professional practice skills within designated discipline.
• Ability to support staff using a case management model.
• Comprehensive knowledge of Indigenous cultures, community resources and agencies.
• Ability to deliver culturally safe services to Indigenous populations.
• Demonstrated ability to supervise and effectively direct the workload of others.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated ability to deal with others effectively.
• Good working knowledge of pertinent legislation, policies, standards and collective agreements.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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IMPORTANT: Recruitment scam warning

Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.