Senior Manager, IT Program Management

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

LDB's Information Technology (IT) team consists of 7 competency areas: Customer Experience, Infrastructure & Operations (I&O), Information Security, Enterprise Architecture, Software Services, Data Services, and IT Program Governance. Currently 4 divisions managed by IT Directors collectively are responsible for all of the 7 competency areas to deliver the IT mandate of supporting LDB's corporate and business operations and enabling future needs and initiatives.

At present, the IT team consists of more than 260 full-time employees and includes a sourcing strategy to leverage external expertise to ensure the integrated IT team continues to deliver LDB's strategic initiatives timely and in high quality.

The IT department of the LDB is responsible for the entire computing infrastructure for all of the 230+ BC Liquor Stores, BC Cannabis Stores as well as LDB's head office in Burnaby and 4 Warehouse/Distribution Centres including Delta, Kamloops, Richmond, and Victoria. IT department also manages three data centres located in Burnaby, Delta, and Kamloops.

About this role:

Reporting to the IT Director, Customer Experience, the Senior Manager, IT Program Management is responsible to lead and direct the development, implementation, and evaluation of IT projects, programs, and initiatives. The Senior Manager is responsible for the execution of digital adoption-based IT continuous improvement and operational projects to drive benefits realization, ensuring alignment with IT's mission, vision, and value statement. This role oversees sub-projects and multiple delivery components by using digital data and modern technologies such as Cloud, the Internet of Things (IoT), mobile apps, social media, Artificial Intelligence (AI)/Machine Learning (ML), etc. in privacy protected and security ensured manners.

The Senior Manager, IT Program Management is required to ensure teams adhere to corporate project governance standards and reporting as set by the corporate Project Management Office. The Senior Manager is accountable for managing competing priorities, communicating in an effective way to foster consensus, facilitating change to people, processes and tools, and driving delivery of assigned projects to ensure timeliness and quality within scope and budget. This role manages the teams responsible for delivery of portfolios of IT projects and will collaborate with the business relationship management team that manages the relationship between IT and the BCLDB's organizational divisions. This role is responsible for all aspects of IT program/project governance with an objective of establishing a high-performance IT project management team.

A criminal record check is required.

Successful candidates must be willing to be available to respond to telephone calls after normal business hours and may be required to work weekends depending on project schedule and operational requirements.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for permanent or temporary future opportunities may be established.

Position requirements:

Education and Experience:

• Degree or diploma in computer science or a, related discipline, and a Project Management Designation from a recognized institution (i.e., PMP, PMITS, Prince) combined with a minimum of 5 years of recent, related experience*.

Recent, related experience must have occurred in the last (7) years and include the following:

• Experience at a senior level, leading IT programs of large scale and complexity that have multiple project delivery components.
• Experience with IT strategic planning, implementation and technology transformation and modernization programs.
• Experience leading, coaching, and managing diverse multi-disciplinary IT staff.

Preference may be given to those candidates with any of the following:

• ITIL v4.0 experience.
• Prosci certification in Change Management.
• Significant, demonstrable experience in successfully managing large-scale Enterprise Resource Planning (ERP) projects.
• Experience as a practicing CSM (Certified Scrum Master).
• Experience practicing Agile with designation (e.g., CSM Disciplined Agile (DA) or Scaled Agile (SAF)).

Application instructions:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered:

• A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
• Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact Evelyn Chen, HR Advisor at evelyn.y.chen@bcldb.com.

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. Find information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers.